The management and staff at Maunsell’s Gala in Tullamore recently brought home two Gala B.E.S.T Awards at the 2018 Gala Annual Conference and B.E.S.T Awards.
Staff member, Louise Bolton from Maunsell's Gala in Tullamore was awarded the overall 'In-store Champion’ award and the store itself received an award for ‘Excellence in Retail.’
The conference marked a celebration of 20 years in business for the Gala Retail Group, celebrating the achievements of the Group and its retailers.
The B.E.S.T. Award is granted to outstanding stores following a comprehensive and independent assessment process under the Gala Business Excellence Standards Tool programme.
The proprietor of Maunsell's Gala in Tullamore, Robert Maunsell, commented on this recent success, "We are delighted to have received the Gala B.E.S.T Award for ‘excellence in retail’ and achieving this is great recognition of a dedicated and collective team effort in our store."
"I would like to take this opportunity to convey my gratitude to all of the staff at Maunsell’s Gala for their steadfast commitment, drive and energy. They all work hard in a collaborative way to help make the store a success. I would also like to sincerely thank and congratulate Louise Bolton who was presented with the first, national 'In-store Champion’ award on the night."
"Customer service is a top priority for Louise. She has a natural flair for dealing with customers and her enthusiasm and positivity never fail to shine through even when faced with the challenges that can sometimes arise when working in a retail environment. Louise is a great asset to have on our team and we warmly commend her for winning this much-deserved award," Rob added.
The Gala annual conference brings together all of the retailers in the Gala Group for an inspirational event with motivational speeches, a trade fair and an update on the Gala business and new initiatives.
During the conference, Gala’s CEO, Gary Desmond, thanked Gala retailers for their ongoing commitment and excellence in retailing over the years and looked back at the key milestones and activities that have aided in the Group’s growth and continued success.
Gala was established in 1998 and is a wholly Irish-owned convenience Group. There are 200 stores in the Gala Retail Group, including Gala and Your Stop stores. Gala stores are locally-owned and are renowned for their commitment to the local communities in which they operate.