26 Jun 2022

Irish Water issue serious health notice to Offaly customers

Irish Water have issued a warning to 10,000 Offaly customers, warning them to boil their water before using it for most daily activities that involve consumption. 

Irish Water and Offaly County Council, have issued Boil Water Notices for precautionary reasons on the Banagher Public Water Supply, the Birr Public Water Supply and the Dunkerrin Public Water Supply after advice from the HSE.

A statement from Irish Water said, "this is due to detection of E.coli and Total Coliforms following routine water quality sampling."

In the interest of public health, all users fed from the three public water supplies must boil their water supply before use.  Further samples will be taken on Thursday and an update on the results will be provided before the weekend, Irish Water have said.

Irish Water and Offaly County Council are working with the HSE to ensure that a safe and compliant supply of water is returned to the 9,865 customers served by the water supply as soon as possible.

Irish Water is directly contacting those individuals on these Schemes who have registered as vulnerable customers. Details of the notice are available on the Services & Supply section of the Irish Water website and future updates will also be posted to this section.

Water must be boiled for:

Drinks made with water
Preparation of salads and similar foods, which are not cooked prior to eating
Brushing of teeth
Making of ice

They also advise people to discard ice cubes in fridges and freezers and filtered water in fridges, and make ice from cooled boiled water.

What actions should be taken:
-Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
-Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
-Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink.
-Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
-Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na’ is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
-Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

For further information customers can contact our customer care helpline 24/7 on 1850 278 278, updates will also be available on our website on

To continue reading this article for FREE,
please kindly register and/or log in.

Registration is absolutely 100% FREE and will help us personalise your experience on our sites. You can also sign up to our carefully curated newsletter(s) to keep up to date with your latest local news!

Register / Login

Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.

Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.