On Tuesday 29 October, the National Driver Licence Service (NDLS), the new service to receive applications for driving licences and learner permits, opened nationwide.
Managed by the Road Safety Authority (RSA), the NDLS will have 34 centres nationwide with at least one centre in every county with the Offaly one located in Castle Buildings in Tullamore.
The new NDLS service will deliver an improved customer focused, modern, state-of-the-art service for drivers to submit their application forms for learner permits or driving licences. Applications will no longer be accepted at Local Authority Motor Tax Offices as of Friday 25 October.
The NDLS centres are located around the country to ensure that 95% of the population will be within 50km of one of the new centres. A new improvement to the service, will allow customers to visit any one of the 34 centres nationwide to apply for their licence or learner permit. Customers are no longer restricted to going to their local centre.
Another significant benefit of the new service will see centres opening from 9am to 5pm, Monday to Friday, and will remain open through lunchtimes. For the first time customers will also be able to apply for their licence at the weekend as the new NDLS centres will open from 9am to 2pm on Saturdays. These improved opening hours will enable customers to visit any one of the NDLS centres at a time that is convenient to them.
A feature of the new service is the requirement to apply for your learner permit or driving licence in person.
This applies to all customers, whether applying for a first licence or learner permit or renewing or replacing their current licence or learner permit.
This ‘face to face’ application should in most cases be a once off requirement and is part of a new security process that will help to combat fraud and keep illegal and unlicensed drivers off our roads.
Mr John Caulfield, Interim Chief Executive of the Road Safety Authority said the NDLS was a significant milestone that brings the quality of the licensing service and the security of the driving licence in line with international standards.
The National Driver Licence Service or NDLS will deliver a more consistent, secure and customer-focused service to those who are applying for their licence or learner permit which will match the standards set by our EU counterparts.”
s part of the security process, customers will be required to bring documentation to confirm their identity, in addition to their application form. The customers photograph and signature will also be captured digitally, to be used on the new licence and this is included in the cost of the licence. The new licence or learner permit will then be posted out to customers within eight working days.
The fees for a driving licence and learner permit are unchanged. A ten year licence will cost €55, a three-year licence will cost €35 and a one-year licence will be €25. (The cost of the photographs, taken at the NDLS centre, is included in these fees).
The cost of a learner permit remains €35. Changes to existing licences and permits, will cost €35. Licences and learner permits for the over 70s will remain free of charge.