Offaly car dealer celebrates customer service award success
Cloghan dealership secured both Car Dealership of the Year and Motor Service Centre of the Year
TWO Suzuki dealer partners have been recognised for their outstanding commitment to customer service, with family-run businesses James Tomkins Garage Ltd and Hugo Loonam Motors receiving top honours at regional customer service awards.
James Tomkins Garage Ltd, based in Gorey, Co. Wexford, was named Motor Service Centre of the Year at the South East Radio Customer Service Awards 2026, while Hugo Loonam Motors in Cloghan, Co. Offaly, secured both Car Dealership of the Year and Motor Service Centre of the Year at the Midlands 103 Customer Service Awards 2026.
The awards recognise excellence across a wide range of industries and celebrate businesses that consistently deliver exceptional service to their customers.
Hugo Loonam Motors’ success marks another significant milestone, with the dealership being named Car Dealership of the Year for an impressive third consecutive year. The family-run business has built a strong reputation throughout the Midlands for customer service, aftersales excellence and long-term relationships with customers.
Established in 1995, James Tomkins Garage Ltd has represented Suzuki since 1999 and has grown from a one-person operation into one of the South East’s leading motor retailers, employing 25 people across sales, servicing, parts, administration and vehicle recovery. The dealership was nominated by its customers before being selected as the overall winner in the motor service category.
Hugo Loonam, Dealer Principal at Hugo Loonam Motors, added: “We are absolutely delighted to receive these awards and to be recognised once again for the standards our team strives to deliver every day. To be named Car Dealership of the Year for a third consecutive year, along with Motor Service Centre of the Year, is a tremendous achievement.
“These awards are a reflection of the dedication and professionalism of our entire team, and we would like to sincerely thank our loyal customers for their continued support and trust in us.”
David Kateley, Director Automobile at Suzuki GB PLC, said: “We’re incredibly proud to see both James Tomkins Garage and Hugo Loonam Motors recognised for the outstanding service they provide to customers every single day. These awards are especially meaningful because they reflect the trust and loyalty these dealerships have built within their local communities over many years.
“Both businesses embody the values that are so important to Suzuki – putting customers first, delivering dependable service and building long-lasting relationships. Congratulations to both teams on these well-deserved achievements.”
For more information about Hugo Loonam Motors, visit www.hugoloonammotors.ie