Life event certification available online

OVER 20,000 birth, adoption, death, stillbirth and marriage certificates have been ordered from www.certificates.ie since the service first began late last year.

OVER 20,000 birth, adoption, death, stillbirth and marriage certificates have been ordered from www.certificates.ie since the service first began late last year.

Orders for certificates have been received from 70 countries worldwide, from as far a field as Zimbabwe, China, Barbados and Mexico to name but a few.

The website enables customers to purchase certificates of birth, adoption, death, stillbirth and marriage from anywhere in the world at any time offering a convenient and safe on-line service.

The Civil Registration Service (CRS) maintains all records of births, deaths and marriages in the Irish state. It is part of the Health Service Executive and was previously known as Births, Deaths and Marriages.

The Civil Registration Service provides an important personal service at critical times in a person's life, for example, registering a birth, claiming child benefit, applying for a passport, taking up employment, claiming welfare benefits or the administration of a will.

The Civil Registration Service is also responsible for the solemnisation and registration of civil marriages and for maintaining the registers of all religious marriages within the state.

Prior to the website's development, to obtain a certificate for a life event, customers had to either attend in person, post a detailed application form and enclose a specific payment or apply by telephone using a credit/debit card during office hours.

Now all customers have to do is visit www.certificates.ie to order the certificate of their choice for a search, retrieval and postage fee of €11.

The service was developed by the HSE Civil Registration Service with the co-operation of the General Register Office (GRO) and became operational in November 2009. It was developed in-house with much of the work completed using internal staff resources.

The on-line service has benefited both service users and Civil Registration Service staff as the public now have the convenience and safety of on-line ordering, which frees up staff resources.

As of December 15, 2010 there have been a total of 20,429 successful certificate orders on the site. Whilst the service aims to process orders within 5 days, 63% were completed within two days and 89% were completed within 5 days.