The Irish Postmasters’ Union (IPU) today welcomed the new agreement between An Post and AIB that will increase the services available in some local Post Offices.
The current range of AIB services available at Post Offices has been extremely popular with more than three million AIB transactions carried out across the network during 2011.
AIB has been offering cash lodgement, withdrawal, and credit card bill-paying services through Post Offices for the past decade. As part of its planned branch closures, announced last month, the Bank said it would provide cheque lodgements and deposit account transactions at Post Offices in areas affected by closures.
IPU President Sean Maher said that new business opportunities such as these are vital to secure the future of the Post Office network. “We look forward to welcoming new AIB customers during the coming months and delivering an excellent customer experience through their local Post office.”
Mr. Maher said AIB’s plan recognised the readiness of the Post Office Network to provide additional banking services and he added that the necessary infrastructure was in place to provide these services in all 1,100 network Offices. “AIB has recognised the potential for providing more financial services through Post Offices and we welcome this. However, there is no barrier to these services becoming available in all Offices.
“Every Post Office in the country, from largest to smallest, now has the same high standard of computer system and is capable to delivering these services. We have the infrastructure to deliver a quality and cost effective service for AIB - and all banks - and the Post Office can help to keep services local.”
An independent Review, The Future of the Post Office network in Ireland carried out earlier this year by Grant Thornton, showed that providing additional banking services at Post Offices could save banks €4.4m over a five year period.